Privacy policy

Effective Date: [11/11/2022]

This Privacy Policy describes how VitaPep™ ("we", "us", "our") collects, uses, and shares your personal information when you visit, interact with, or make a purchase from www.vitapep.com ("Site"). By using our Site and Services, you consent to the practices outlined in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect personal information in the following ways:

a. Information You Provide Directly:

  • Name, email address, mailing address, and phone number

  • Billing and shipping information

  • Account credentials (if you register)

  • Customer service communications

  • Order history and preferences

b. Information Automatically Collected:

  • IP address

  • Device and browser information

  • Usage data (e.g., pages visited, time spent, referring URLs)

  • Cookies and tracking technologies (see Section 6)

c. Information from Third Parties:

  • Payment processors (for payment confirmation and fraud prevention)

  • Shopify (e-commerce platform and analytics)

  • Marketing partners

2. HOW WE USE YOUR INFORMATION

We use your personal data to:

  • Fulfill and manage orders

  • Process payments and prevent fraud

  • Communicate order and delivery updates

  • Send marketing communications (you may opt out)

  • Provide customer support

  • Improve our Site and Services

  • Comply with legal obligations

3. HOW WE SHARE YOUR INFORMATION

We share your information only when necessary, including with:

  • Shopify (platform host)

  • Payment processors

  • Fulfillment and shipping providers

  • Marketing and analytics providers

  • Legal authorities when required by law

We do not sell or rent your personal information.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable core site functionality

  • Monitor Site usage and performance

  • Personalize user experience and marketing

You can modify your browser settings to block cookies, but doing so may affect Site functionality. For more information about Shopify cookies, visit: https://www.shopify.com/legal/cookies

5. DATA RETENTION

We retain personal information for as long as needed to:

  • Provide our Services

  • Comply with legal requirements

  • Resolve disputes and enforce our agreements

6. SECURITY

We implement commercially reasonable security measures to protect your data. However, no system is 100% secure. We urge you to keep your login information confidential and notify us immediately of any suspected unauthorized activity.

7. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies

  • Request deletion of your information

  • Opt-out of marketing communications

To exercise your rights, please contact us at: awvenezia@gmail.com

8. CHILDREN'S PRIVACY

Our Services are not intended for children under 18. We do not knowingly collect personal data from children. If you are a parent and believe your child has provided us with information, please contact us to request deletion.

9. INTERNATIONAL DATA TRANSFERS

If you are accessing our Site from outside the U.S., you acknowledge and agree that your information will be transferred to and processed in the United States.

10. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy. We will post changes on this page with a new "Effective Date." Continued use of our Site after updates constitutes acceptance.

11. CONTACT US

If you have questions about this Privacy Policy or our data practices, please contact us at:

VitaPep™
Email: Info@Vita-Pep.com
66 Prospect St, Poughkeepsie, NY 12601